Privacy Policy

Last Updated: January 1, 2026

1. Introduction

Seyra respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we look after your personal data when you visit our website and tells you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier.
  • Contact Data: includes email address and telephone number.
  • Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and manage your access to our services, specifically processing eSIM orders and delivering QR codes.
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • To improve our website, products/services, marketing, customer relationships and experiences.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Contact Us

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at support@esimseyra.com.